Privacy Policy and Cookies


Image Surgeons Ltd (the "company" or "we" or "us") is committed in maintaining the privacy of all visitors to this website. For ore information on our privacy policy and to understand how we use and protect the information that you provide us with, please read below.

By using this website you approve the collection, use and transfer of the information that you provide to the company in accordance with the terms of this policy. Changes to the website and conditions can be amended at any time. It is the users responsibility to be aware of any changes if any have been made. By use of this website you will constitute your acceptance of the revised conditions. If you do not accept these conditions, you may not use this website.


Information collected

Certain information will need to be provided when you visit or order products from this website which include your name, contact details and credit or debit card information.

Information maybe collected on your usage of this website (see section on cookies) as well as any messages and emails sent to the company.

The information we collect will allow you to access every part of our site and will be used for the purpose below:

- Administration
- products/Services requests
- Processing your payment
- keeping you up to date with our latest products that may be of interest to you.
- Delivery of products


The company and any such third parties may contact you by, telephone or by email. Where relevant you are given the opportunity to opt-out of receiving this information. If you no longer wish to be contacted by us, please send an email to info@imagesurgeons.co.uk and insert "unsubscribe" or "stop" as the appropriate subject heading.

Data Retention

The company will hold any personal information provided by you and that has been collected for as long as necessary for the purpose listed in this policy.

Disclosure of information

The information you have provided us with will only be accessed by or given to our staff or to third parties for the purposes set out in this policy that are agreed by you. Those third parties process information, fulfil and deliver orders, process card payments and provide support service on our behalf.

We may pass on information to third parties which will identify the way our site is used by you but will not include any such detail that can be used to identify you. If you are suspected of any illegal activities or suspected fraud we may disclose your information to the relevant authorities where we believe necessary if our terms and conditions have been breached.

Cookies

Information can be collected on honour website is used by "cookies". It allows us to enhance your experience by adding relevant information that you would be interested in. You do have the option of not receiving cookies by altering your browser settings but by doing so you may not be able to access some of our site pages. A cookie cannot retrieve any other data from your computer or pass on infectious viruses.

Ip Addresses

When you access our site IP addresses are automatically collected. This information that is gathered from this is he geographical location, referral length and data that you maybe interested in. This information will only be used securely n he administration of this website, to improve the site's interactivity and for marketing purposes.

Access/ update information

The information we have collected online of yourself can be viewed upon request. You can send us an email to info@imagesurgeons.co.uk with the subject being "access request" as the subject heading. For the information required you may incur a small fee that will cover the cost for us providing you the information. Your personal information that we have of you/ held about you can be amended if need be. Your personal information that he company holds can be erased upon request. The information highlighted above will only be performed to the extent that such activities do not compromise privacy, security or any other legal information.

As Image Surgeons products are personalised we can only accept returns of products in their original condition within 14 days of despatch at the discretion of our customer service team, provided that it her the goods have been damaged in transit, or the goods suffer from manufacturing defect.

To make sending things back as convenient as possible, we have designed our returns procedure to be quick and easy. 

Free Delivery
Free Delivery

We offer free deliveries on all orders over £200.00. We use a range of couriers to ensure you get you products on time.

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ink
Ink That Lasts

75 Year ink guarantee on our large format printers. We use Epson original ink cartridges to give you that long lasting print.

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safe payments
Safe Payments

We accept all major card payments through WorldPay as well as Pay Pal payments.


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Need Any Help?

For any assistance please use our live web chat or you can call or email us with your query.


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© 2019 Image Surgeons Ltd, Highcross Leicester, Unit K2, Upper Mall, Leicester, United Kingdom, LE1 4FS
Registered No. 07017849       Terms of Use       Privacy & Cookies       Web Design by Digital Arts Creative
07528 659 927